Documentation

ReplyMaster Documentation

Getting Started with ReplyMaster

Welcome to ReplyMaster, your centralized dashboard designed to streamline interaction with your YouTube audience. This tool helps you manage comments efficiently using AI-powered reply suggestions and moderation features.

How Our YouTube Comment AI Assistant Works

Once logged in via your YouTube account, the dashboard fetches and displays your videos along with their comments. Each video card presents key information and provides tools to engage with commenters and moderate effectively.

Key Dashboard Features:

  • Video Overview: Quickly see video titles, thumbnails, publication dates, and comment counts for easy navigation and management.
  • Real-time Comments: View top-level comments and their associated replies to stay updated on conversations.
  • AI Reply Assistance: Review context-aware, friendly reply suggestions generated by AI. You can approve, regenerate, or edit these suggestions before posting.
  • Moderation Tools: Easily hide inappropriate, spam, or off-topic comments using the "Hide from Video" option to maintain a positive community environment.

Step-by-Step Guide

  1. Sign In / Authenticate: Use the "Login" button to securely connect your YouTube account via Google OAuth. This grants ReplyMaster the necessary permissions to manage comments on your behalf.
  2. Navigate the Dashboard: Your recent videos appear automatically. Click on a video card to view and manage its specific comments.
  3. Manage Individual Comments: For each comment, you have several options:
    • Approve AI Reply: If the AI-suggested reply is suitable, click "Approve" to post it instantly.
    • Regenerate AI Reply: Not satisfied with the suggestion? Click "Regenerate" for a different AI-generated option.
    • Hide Comment: Click "Hide from Video" to remove unwanted comments from public view. This helps keep your comment section clean.
  4. Monitor Actions: Look for toast notifications (pop-up messages) in the corner of your screen confirming whether your actions (replying, hiding) were successful or encountered an error.

Best Practices for Engagement

  • Maintain Authenticity: While AI suggestions are helpful, always review and tweak them if necessary to ensure they reflect your unique voice and personality.
  • Be Responsive: Regularly check your dashboard and respond to comments promptly. Consistent engagement fosters a stronger community.
  • Moderate Consistently: Apply your moderation rules fairly. Removing spam and hateful comments quickly improves the experience for everyone.
  • Stay Informed: Keep up-to-date with YouTube's community guidelines and any updates to the ReplyMaster tool.

Frequently Asked Questions (FAQs)

Q: Why are my videos or comments not loading?

A: First, ensure you're logged in with the correct Google Account that manages your YouTube channel. Second, check if your access token might have expired; logging out and logging back in usually resolves this by refreshing the token. If problems persist, contact support.

Q: Can I customize the AI-generated replies?

A: Yes, you can now edit AI suggestions directly before posting. You can still choose to approve or regenerate them as well.

Q: Is hiding a comment the same as deleting it?

A: Hiding a comment (marking as rejected) removes it from public view on your video but may still be visible to the original commenter and potentially in YouTube Studio's "Held for review" section depending on your settings. It's a less permanent action than deletion.

Q: Does ReplyMaster work for YouTube Shorts comments?

A: Yes, ReplyMaster fetches and allows management of comments for both standard videos and YouTube Shorts associated with your channel.

Contact & Support

Encountering issues or have ideas for new features? We'd love to hear from you! Please visit our Support Page to submit a ticket.

Your feedback is crucial in helping us enhance ReplyMaster and make YouTube comment management simpler and more effective for creators like you.